Last Updated: June 2026

At Wholena, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best possible experience, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through payment providers)

Order Information

• Products purchased
• Order history
• Delivery preferences

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products to your address
• Communicate order updates and customer support
• Improve our products, website, and customer experience
• Send promotional offers, product updates, and wellness content (where permitted)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties necessary to operate our business, including:

Delivery & Logistics Partners

To ensure your orders are delivered successfully.

Payment Service Providers

To process secure transactions and payments.

Technology & Service Providers

To support website functionality, analytics, and customer communications.

Legal & Regulatory Authorities

Where required by applicable law or to protect the rights, safety, and security of Wholena and its customers.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember customer preferences
• Improve website performance
• Understand visitor behavior
• Personalize content and promotions

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions to safeguard your information, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Opt out of marketing communications at any time
• Request information about how your data is being used

To exercise any of these rights, please contact us using the details provided below.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may occasionally send updates about:

• New product launches
• Special offers
• Wellness tips and educational content
• Exclusive promotions

You may unsubscribe at any time through the unsubscribe link included in our emails or by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

📧 Email: shopwholena@gmail.com
📞 Phone: +92 3085375774
🌐 Website: wholena.co